These Terms and Conditions (“Terms”) govern your use of the https://www.gifttree.com.pk (“Website”) and the purchase of products and services offered through the Website. By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

1. Payment Methods:

• We do not offer Cash On Delivery (COD) as a payment option.
• We accept advance payment methods via Easy Paisa or bank transfer for all orders.

2. Delivery Time Frame:

• The standard delivery time frame is 5 – 7 working days from the date of order placement.
• In some rural areas, delivery times may be longer.
• Please note that unforeseen circumstances such as weather, transportation issues, or other factors beyond our control may cause delays in delivery.

3. Same Day Delivery:

• Same-day delivery is available in specific locations within Karachi only.
• For information on areas eligible for same-day delivery, please contact us on WhatsApp.

4. Order Confirmation:

• Your order will be considered confirmed after payment has been successfully received and verified.

5. Photo Confirmation:

• You will receive a photo confirmation of your order via email or WhatsApp. This confirmation will serve as proof of the order’s delivery and condition.

6. Tracking Information:

• You will receive tracking information for your order via email or SMS. This will allow you to monitor the status and location of your order in real time.

7. Returns and Refunds:

• Returns and refunds for packed orders are subject to the following conditions:
  • Returns must be requested within 1 days of receiving the order.
  • The returned product must be in its original packaging and in the same condition as when it was delivered.
  • Returns are subject to a partial refund, which may include deductions for packaging costs and restocking service fees.
  • Refunds will be processed within 7 days after the return has been approved and the product has been received.

Disclaimer:

• The Website reserves the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms periodically for changes.

Contact Information:

• If you have any questions or concerns regarding these Terms and Conditions or your order, please contact us through our customer support channels provided on the Website.

By using this Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Your continued use of the Website constitutes your acceptance of any changes or updates to these Terms.